Responsible Gaming Policy
Access to services (18+)
Our services are exclusively for individuals aged 18 and over. We use automated systems to verify your identity and require valid documents to confirm your age. Access for minors is strictly prohibited.
Principles for conscious play
We recommend that you adopt a balanced approach:
- View gaming as a form of entertainment, not as a way to generate income.
- Only play with amounts you can afford to lose.
- Set time and spending limits before you start.
- Stop playing if you are tired, stressed, or losing self-control.
Self-protection tools
You can use the following profile features:
- Deposit and loss limits: Adjustable on a daily, weekly, or monthly basis.
- Session limits: Automatic alerts to monitor playtime.
- Self-exclusion: Option to block access to your account for a specified period.
- Account closure: A definitive procedure to end the relationship with the platform.
Risk signals
Monitor your behavior. If you notice your gaming behavior becoming compulsive or negatively affecting your personal life, stop immediately.
Professional help
If you need help, there are specialized organizations in Germany that offer confidential guidance for gambling-related problems.
Protection on shared devices
When using shared devices, we advise using parental controls and not saving passwords to prevent access by minors.
Staff training
Our customer service is trained to recognize risky behavior and assist you in setting up protective measures with the utmost discretion.
Updates
This policy is periodically reviewed to ensure our safety standards and compliance.